Citizens may also elect to transport bulk items themselves to the Winnebago Landfill. If you feel you have an atypically large bulk item, please contact Rock River Disposal at 81 to verify pick-up eligibility. The size of some bulk items may need to be reduced before collection for safety purposes. Bulk items are also subject to the bulk refuse rates listed in the City’s Fee Schedule that can be found here. Bulk items are collected the same day as your regularly scheduled garbage pick-up. Items containing Freon, such as refrigerators, freezers, and air conditioners, will be accepted only if they are certified Freon-free by a licensed refrigeration technician. Weekly Bulk Item Collectionīulk items are household items that are too large to be placed in a garbage can or bag. If your issue needs further assistance from the City, please contact the City of Rockford’s Customer Service Division at 77 or e-mail us at. If you are having an issue with your garbage service or have a missed pick-up, please contact Rock River Disposal direct at 81 or by using the Waste Wizard tool featured above. If a collection day falls upon the holidays listed below, collection will be delayed by one day for the scheduled pick-up day and the balance of the week. If you are a new resident and need to know your garbage collection day, simply enter your address in the Garbage Boundary Map web page or in the Waste Wizard tool featured above. Normal garbage collection days for all Rockford residents are Monday through Thursday. Empty garbage cans must be returned to an inconspicuous location by 8 a.m. the night before your regularly scheduled pick-up. Some of these items may be accepted at the City’s Household Hazardous Waste Facility discussed below.Ĭity of Rockford ordinance requires all garbage, garbage cans or bags to be stored at an inconspicuous location, generally out of sight from the street, until 3 p.m. Building and remodeling materials, automobile parts, oil, tires, and liquid wastes will not be accepted. Please read below for additional information regarding bulk item collection. Residents do not need to call ahead to put out large quantities of garbage but please be aware that they may be subject to the bulk waste charges. Volumes exceeding one truck hopper are subject to bulk refuse rate surcharges listed in the City’s Fee Schedule that can be found here. Each residential dwelling unit is allowed one truck hopper (~3 cubic yards) per week. Large items that will not fit in garbage cans or bags may also be placed for pick-up. Residents may place any amount of garbage out for pickup but it must be containerized in garbage with a capacity of no more than 32-gallons with tight fitting lids or secured bags weighing no more than 50 pounds. Please note that the “Pay Your Bill” feature is not available at this time for our region.Īll Rockford residential properties have unlimited collection once a week, Monday through Thursday (except holidays).
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Simply download the app to stay connected with service schedules, reminders, alerts and recycling information. Rock River Disposal has also developed the WasteConnect App, a mobile application offering service and recycling information to residents. Please note that the Bill Pay feature is not available at this time for our region. Residents can also use this tool to determine if an item can be recycled or not by clicking the “ Waste Wizard“ tab. The Waste Wizard tool can also assist residents in determining their collection day by simply clicking the “ My Schedule“ tab and entering the service address. For collection issues related to garbage, recycling, or yard waste, please start by contacting Rock River Disposal direct at 81 or click the “ Need Help“ tab in Waste Wizard tool featured below. Below you will find the most frequent requested information related to garbage service, recycling, yard waste, and residential hazardous materials disposal. To set up new service, questions about your existing water service, or billing questions, contact the Customer Service Center at 77. Chapter 25 of the City of Rockford General Ordinance sets forth the rules for garbage collection. City-contracted garbage collection is mandatory for all residential dwelling units, four-family and under. Our mission is to provide for the collection and disposal of solid waste and recyclables in a manner that is consistent with federal and state regulations as well as to encourage reuse efforts of the community. The department of Community & Economic Development manages the City’s refuse collection through a contract with Rock River Disposal for residents. Residential Solid Waste and Recycling Services